Website: www.lankangrocer.com
Business Name: Lankan Grocer
At LankanGrocer.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of personal information when you interact with our website:
- Personal Identifiable Information – such as your name, email address, phone number, billing/shipping address.
- Payment Details – payment methods and transaction info (note: payment details are securely processed by third-party gateways and not stored by us).
- Device & Usage Data – including IP address, browser type, time zone, and how you use our website (via cookies or analytics tools).
- Account Information – including login credentials and purchase history if you create an account with us.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and deliver your orders
- To communicate with you regarding your purchases, queries, or promotional updates
- To personalize your shopping experience
- To improve our website, products, and services
- To comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share it only with trusted third parties for the following reasons:
- Payment Gateways (e.g., Stripe, PayHere, etc.)
- Shipping & Delivery Partners
- Marketing Tools (for email newsletters, promotions)
- Legal Requirements if required by law enforcement or to comply with applicable regulations
4. Cookies
Our website uses cookies to:
- Enhance your shopping experience
- Analyze website performance
- Remember your preferences and cart items
You can control cookie settings through your browser preferences.
5. Data Security
We take reasonable technical and administrative precautions to protect your personal data from unauthorized access, use, or disclosure. However, no internet transmission is 100% secure.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications
- Request data portability
- Contact us regarding any concerns about your privacy
To exercise your rights, please email us at [your support email].
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: support@lankangrocer.com
🌐 Website: www.lankangrocer.com